Who we are
Our website address is: https://staranddandelion.co.uk.
At Star & Dandelion we are committed to protecting the privacy and security of our customers’ personal information.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Visitors to the website can download and extract any location data from images on the website.
Cookies
We use cookies and similar technologies to enhance user experience, track website activity, and personalise content.
Users have the option to manage cookie preferences through their browser settings.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Types of data we collect
We collect personal data such as name, address, email address, and payment details to process orders and provide customer support.
Non-personal data, including website usage information and cookies, may also be collected to enhance user experience.
USE OF DATA
Personal data is used to fulfill orders, communicate with customers, and provide relevant product recommendations.
Non-personal data is utilized for website analytics, improving our services, and marketing purposes.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We may share personal data with trusted third parties such as payment processors and shipping companies to facilitate order fulfillment.
Non-personal data may be shared with analytics and advertising partners to optimise marketing efforts.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Customers have the right to request access to, correction, or deletion of their personal information.
Data security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or disclosure.
Secure socket layer (SSL) encryption is used to safeguard sensitive information during transmission.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
updates to privacy POLICY
This privacy policy may be updated periodically to reflect changes in our data practices or regulatory requirements.
Customers will be notified of any significant changes and are encouraged to review this policy regularly.
contact us
If you have any questions or concerns regarding our privacy practices, please contact us at admin@staranddandelion.co.uk.